Resources
Category: Human factors
Human factors
Human factors: understanding why competent people make mistakes
The Dirty Dozen, the Swiss cheese model, situational awareness: the key human factors concepts to understand error and prevent it.
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Debriefing: the key to learning from experience
Decompression, facts, analysis, transfer: how to run a structured debriefing after a simulation or a serious game. Golden rules and key questions.
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Crew Resource Management (CRM): what aviation teaches every team
Read-back, closed loop, briefing, assertiveness: the Crew Resource Management tools born in aviation, and how to apply them in healthcare and business.
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